The Impact of Digitalization of Public Services in Kazakhstan on Governance Efficiency, Transparency, and Public Trust
This coursework explores the profound impact of digitalization on the delivery of public services in Kazakhstan. It delves into the implementation of e-government initiatives and the 'one window' principle, analyzing their effects on governance efficiency, transparency, and public trust. The study examines literature that underscores both the benefits and challenges posed by digitalization, including improved service delivery and the potential risks of increased corruption. Through SWOT and PEST analyses, the work identifies key political, economic, social, and technological factors that shape this landscape. Overall, it presents a balanced view on how Kazakhstan's digital transformation can enhance public administration effectiveness and foster greater public confidence.
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Цель
Задачи
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Содержание
Introduction
Глава 1. Theoretical Aspects of Digitalization in Public Services
1.1. Current State of Digitalization in Public Services in Kazakhstan
1.2. Impact of Digitalization on Governance Efficiency
1.3. Enhancing Transparency through Digital Services
Глава 2. Analytical Insights on Digitalization Challenges and Opportunities
2.1. Corruption Risks Associated with Digital Services
2.2. Strategies for Mitigating Corruption Risks
2.3. SWOT Analysis of Digitalization Impact
2.4. PEST Analysis: External Influences on Digitalization
Глава 3. Practical Applications and Future Directions
3.1. Case Studies of Successful Implementation
3.2. Conclusion: Future Outlook on Digitalization in Governance
Conclusion
Bibliography
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